Please be aware that Google sometimes puts an authorization hold on any Play Store subscriptions. Plus, its difficult to get a refund, however, you. To get a refund from Google Play through the web, please fill out their online request form here. 278 publishers, 247 purchase order (PO), 78 pure-play business, 75, 127. If you want to get a refund for in-app purchases in apps and games, there is no 2-hour time limit for it. Lifetime memberships, gift cards of any length, Calm Premium Family Plans, and Teams subscriptions are not eligible for a refund.įull Terms & Conditions for Calm subscription purchases can be found here. In the subscription section, tap 'REFUND'. If you are failed to do that within 4 hours, then you can email the developer along with your order. You can contact iTunes Customer Support directly at. Report unauthorized purchases Request a refund for Google Play transactions Request a refund for YouTube transactions Go to Help Center for refunds for other. As Annsh said, you have to use refund option within 4 hours. They are typically able to honor all refund requests within 30 days of the purchase date (but it's at their discretion). ![]() Before requesting a refund, make sure to cancel your active subscription to avoid future. Customers who subscribed to Calm through iTunes will need to reach out to Apple directly with any refund requests. Refunds for subscriptions purchased through the Google Play Store. If you purchased a subscription through the iTunes App Store: Apple handles all billing for in-app purchases made on iOS devices. On the order you want to return, swipe left. Direct carrier billing (postpaid / contract) - 1 to 2 monthly statements. Direct carrier billing (prepaid / pay-as-you-go) - 1 to 30 business days. ![]() Summary below : Credit or debit card - 3 to 5 business days. If you purchased a subscription through the website or Google Play Store: Please reach out to us here for assistance.įor yearly subscription purchases made through the website or the Google Play Store, we are usually able to accommodate refund requests made within 30 days of your purchase. Open web browser, navigate to /store/account Tap. There is also a detailed table for refund timelines. Our refund process depends on where you purchased your subscription.
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